11+ years of IT experience as a Quality Assurance Engineer with Manual and Automation testing which includes web-based, API testing, Mobile testing, and extensive telecom domain experience.
Current position as Deputy QA Manager for Ingram Micro, India handling a team of around 10 associates.
6+ years experience in core Telecom Domain testing i.e. BSS (Seibel, OSM), Billing (KENAN, CBS, and OBRM), Middleware (AIA, EAI), inventory management (UIM, RSIM), Mediation System, and Network (CAMEL, Diameter Protocol).
PSM 1 Certified and having good work experience on agile methodologies and scrum models.
Experienced in environments requiring direct customer interaction during specification, testing, and support during project rollout phases.
Experienced in E2E Order Journey, VAS products of Prepaid and postpaid subscribers, and Mobile apps testing.
Expertise in creating Master Test Plans, Test strategies, Test Reports &Test Closure.
Involved in creating daily and weekly project status reports test metrics, and QA-related reports.
Strong interpersonal, problem solving, decision-making skills, and taking responsibility of End to end project delivery.
Experience in different life cycle Management and defect tool i.e. RQM, Zephyr, QC, ALM, Bugzilla, J Trac, Jira, Confluence.
Web services testing using SOAPUI and REST, API Testing using POSTMAN.
Experienced in Black box testing, Functional Testing, Integration Testing, Regression Testing, GUI Testing, and UAT & PVT.
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