ANCHAL

CAREER OBJECTIVE: To join an organization where I can get a complete exposure to technical world and can put my hard work, creativity and self-determination towards the fast growing IT sector.

CURRENT JOB ROLE: The Project is a prominent client of the educational domain, online content. The client wants to develop a platform so as to digitize all its content for Instructors and learners on a single platform. Key Responsibilities: TOTAL PROFESSIONAL EXPERIENCE: 7.9 Years DURATION: Feb 2018 to Present

 Creating feature documents, capabilities docs, RCA issues, landing pages for client's requirements and internal use over confluence.

 The KRA include elaborating the sequence diagrams, updating the GLP Features library and maintaining the technical documents up to date.

 Maintaining User Stories over Zira

 Peer Reviewing and Editorial Reviewing of team mate's documents to ensure that the work is on track and in line with the expected quality standards and processes.

 Creating the API documents and defining the requests.

PREVIOUS COMPANY: Acidaes Solutions Private Limited (CRMNEXT) JOB TITLE: SENIOR Technical Writer DURATION: July 2014 to Feb, 2019

 Creating Online Help on Madcap Flare (version11) and User Manuals, Brochures for company’s Customer Relationship Management Software product “CRMNEXT”.

 Designing Technical Documents, Product Chronicles and Product related Presentations for the organization, end users and our clients like SBI, HDFC, ICICI, MAX LIFE INSURANCE, MUTHOOT, PFIZER, CRISIL, AXIS BANK, UTI and FULLERTON INDIA, IDFC, RBL etc.

 Preparing E-learning Content with Scripts and Storyboards for Training/Demo Videos and Online Release Feature Tutorials.  Drafting and Publishing Quarter Release Notes for all the product updates and new release highlights with possible Business Scenarios and Use Cases

 Providing Solution Documents, Case Studies, Whitepapers and Monthly Release Features Calendar (Press Releases) as per the discussion with Business Analysts, Development Team and Quality Team.

 Prepared Online Certification Program with Gamification constructs for Training and empowering the new joiners to gain an expertise on product.

 Effectively involved in preparing the release preview for Roadmap Items, Cerebration document/PPT for showcasing the organization’s current targets and future visions.