TECHNICAL SKILLS
Good understanding of OSI model, Routing, Switching, Vlan, Subnetting, Telnet, DNS, DHCP, IP protocols: RIP and OSRI.
Basic knowledge of Programming Languages like C, C++, Java(Basic), Python (Selenium, Panda, NumPy libraries).
Having hands-on experience in web-based languages like HTML5, CSS3, PHP, JavaScript, Ajax.
Good understanding of Operating systems like Windows, Unix, Linux.
Hands-on experience on databases like MySQL and Oracle.
Worked on different IDE Software like Visual Studio, Eclipse, PyCharm, Anaconda, Visual Studio, NetBeans.
Concentrix November
Company Profile: Concentrix is an American business services company specializing in customer engagement and business performance. Concentrix provides services within 10 industries: Automotive, Banking and Financial Services, Consumer Electronics, Energy and Public Sector, Healthcare Services, Insurance, Media and Communications, Retail and e-commerce, Technology, Travel, Transportation, and Tourism.
Designation: Advisor II, Technical Support
Department: Dell Technologies
Job Duties
Providing technical support to Premium Support Plus and Premium Support entitled Dell customers, which includes support for Hardware and Software related issues related to Dell Systems.
Providing technical support for issues related to Operating systems like Windows.
Using SFDC tool to handle the cases and update the customer’s information and all the troubleshooting logs.
Creating different dispatches in order to resolve the hardware-related issues.
Karma Primary Healthcare Services Pvt Ltd.
Company Profile: Karma Primary Healthcare is an impact-driven, award-winning healthcare start-up, working towards its mission to provide equitable access to quality primary healthcare. Over 5 years, it has built a comprehensive primary healthcare delivery solution including a full spectrum technology suite to transform healthcare delivery.
Designation: Software Developer
Job Duties
Work with the development team on various projects in order to develop web applications with the help of PHP, HTML5, CSS3, and Ajax.
Creating Framework of a web application with the help of CodeIgniter.
Did manual testing of the developed web applications.
Updating web applications using by accessing files using the WAMP server.
Using SQL commands to fetch user data and information to perform daily operations in the database.
Using SQL commands to update and modify data in the database.
