Nakul

Summary:

I have 10 years of experience in Accounting, Administrative Assistance and Knowledge Process Outsourcing sectors. My strongest asset is my work ethic and my willingness to step in when needed

Education Qualification: Bachelor of Business Management, 2008

Technical Skills: Knowledge in MS-Office [MS Outlook, Excel, Word, PowerPoint]

Tools Used: MS Outlook, Oracle Application, CRM-Salesforce, Google Sheets.

Competencies:

• Good communication skills with exposure to client/customer services.
• Email & Calendar management skills.
• Internet research & time management skills.

Work Experience:

Brickwork India, Bangalore (June 2017 - May 2021)

Designation: Sr. Business Support Executive

Current Role Description:

• Assisting clients with global events by managing and disseminating corporate content.
• Maintaining daily, weekly and monthly reports to help clients with organizing annual business events.
• Collaborating with business associates looking for further information about the business events.
• Interaction with clients via Skype whenever needed in order to clarify doubts, share ideas, share updates regarding the ongoing tasks.
• Using the extension tool in LinkedIn to fetch the hidden email address of members and details are arranged in Google spreadsheet accordingly in order to send email campaigns.
• Processing Insurance applications for clients.
• Email & Calendar Management.
• Basic Internet Research.

Accenture Services Pvt Ltd, Bangalore (November 12 - June 16)

Designation: Sr. Process Associate (Accounts Receivable)

Roles & Responsibilities:

• Outbound emails and calls – Follow-up with customers/clients to make payments.
• Send Invoice copies to customers whenever requests are received.
• Refund of Excess payments or Credit balances to customer.
• Record and send escalations to the regional team whenever required.
• Prepare and send Weekly & Monthly reports to the client.
• Maintaining fortnight forecast report & sending to client.