Praveenkumar

WORK HISTORY

 Wipro Limited, Chennai (Since 01-2020 to Present)

·3i Infotech Limited, Chennai (02-2018 to 01-2020)

 HCL Technologies Ltd, Chennai (04-2016 to 02-2018)

 PCS Technology, Chennai (03-2015 to 04-2016)

APPRECIATIONS& HIGHLIGHTS

·        Appreciated for successfully upgrading 400+ Agents from TWS 9.5.01 to TWS 9.5.03 by planning and executing via BigFix.

·        Have been a part of AZURE migration from planning to executing on 300+ FTA’s successfully.

·        Appreciated by peers and management for taking initiative in reducing the manual workload and repetitive tasks for the team.

·        Won the best employee Award/certificates in HCL twice the same year.

TIVOLI WORKLOAD SCHEDULER

·        Having extensive experience in executing scheduled jobs on timely driven environment by providing L2/L3 Level support in Production and QA environments.

·        Also responsible for analyzing the root cause of the issues related to the batch jobs with respect to the problem case and providing fix/workarounds.

·        Investigating Carry Forward Schedules and follow up with Operations and/or customers.

·        Provide support on the Weekend and Month end outages.

·        Creating and managing event rules.

·        Generating Forecast of Jobs/Schedules upon customer request.

·        knowledge on Scripting and SQL queries.

ROLES AND REPONSIBILITIES

·        Responsible for Troubleshooting, Agent Installation, Upgrade, Job Scheduling and solving problems by collaborating with multiple teams in bridge calls.

·        Administrating 13 Master servers connected with 500+ FTA’s in which thousands of jobs being triggered per hour.

·        Working with managing various objects using TDWC managing console/TWS commands via conman or composer.

·        Managing the team of 5+ members in a shift by help fixing the issues and work collaboratively by planning and executing the tasks on time.

·        Taking care of password reset activities on Unix, Linux and Windows systems.

·        Providing access to the users for self service to TDWC to monitor or work on Adhoc requests on their own.

·        Coordinating with AZURE team on TWS on prem to Azure migration on 300+ FTA's.

·        Migrating the objects from on Prem to Azure systems and switching to Azure with a planned outage by collaborating with Azure and other teams.

·        Attending account meeting and act accordingly.

Collaborate with technical team through the planning and implementation phases