PRESENT WORK EXPERIENCE:
Client : Ahold Delhaize
Project : Ahold
Environment : SAP S4 HANA, Fiori
Duration : Mar, 2022 to till now
Designation : Assistant Manager-UAT support and testing.
Roles & Responsibilities:
· Responsible for testing AP process in UAT environment in testing period.
· Creating and updating defect cases in ALM application.
· Prepared SOPs for AP process based on AS IS and TO BE method.
· Providing training to END USERs.
· Supporting the legacy team during Go Live phase and hyper care period.
· Attending daily calls with project implementation team.
· Responsible for creating tickets for defects and configuration errors in Go Live.
· Coordinating with client and project team for any gaps related to legacy process and S4 Hana process after implementation.
· Responsible for tracking and updating of exceptions in hyper care period and providing the solution.
· Responsible to provide support to the legacy team after Go Live and hyper care period.
