CAREER PROFILE
Professional Summary:
An experienced Professional with 3 years of overall work experience and 2 years as quality analyst in supporting BPM clients and good knowledge of Adding value to Businesses, Quality Assurance and ensure in following Protocols, managing Customer Relationships, Business development and sales engagements.
Worked closely with all levels of Stake holders, acted as point of contact between clients and Internal Management.
Drive Compliance and Process improvement across floors and report any incident to Management team.
Company 1: Hinduja Global Solutions (HGS)
Duration: 11-August-2014 to 31-March-2018
Designation: Quality Analyst
Client: Bharti Airtel Limited.
About Company: HGS is a world leader in Customer Relationship and Business Process Management.
HGS has developed and implemented some of the best-known processes and practices to deliver a comprehensive range of industry specific solutions.
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